&

Now Offering Virtual Visits

WELCOME TO
SRMC Patient Portal & Online Bill Pay

The SRMC Patient Portal Gives You 24/7 Online Access To:

Manage your personal medical records, communicate with your doctors and pay your bills online.
The SRMC Patient Portal is your connection to Salem Regional Medical Center and your SRMC Medical Group providers.

* Applies to SRMC Medical Group/SCH Professional Corporation providers only
Virtual Visits with SRMC Primary Care providers are now available. Click Here to learn more.
and select the button at the bottom that says "I need to sign up."
Click the registration link in the email you receive from noreply@followmyhealth.com.
Create your portal login using a unique username and password.
Enter the invitation code provided by your medical organization and click "Agree" to the release of information.
You will receive two e-mails:
One welcoming you to FollowMyHealth® & one confirming your patient connection to the SCH Professional Corporation.
1
Call your provider's office and ask to schedule a Telehealth Appointment. (Use ON DEMAND for Immediate Care Visits.)
2
Your provider will send a Telehealth Invite to the email linked with your FollowMyHealth® Patient Portal account.
3
Click the link in the email and follow the instructions.
4
Stay in the virtual waiting room until your provider appears on screen.
NOTE:
You must already be signed up with FollowMyHealth® Patient Portal in order to start a Telehealth Call with your provider.

SRMC Patient Portal Gives You 24/7 Online Access To:

Manage your personal medical records, communicate with your doctors and pay your  bills online.*
and select the button at the bottom that says "I need to sign up."
Click the registration link in the email you receive from noreply@followmyhealth.com.
Create your portal login using a unique username and password.
Enter the invitation code provided by your medical organization and click "Agree" to the release of information.
You will receive two e-mails:
One welcoming you to FollowMyHealth® & one confirming your patient connection to the SCH Professional Corporation.
1
Call your provider's office and ask to schedule a Telehealth Appointment. (Use ON DEMAND for Immediate Care Visits.)
2
Your provider will send a Telehealth Invite to the email linked with your FollowMyHealth® Patient Portal account.
3
Click the link in the email and follow the instructions.
4
Stay in the virtual waiting room until your provider appears on screen.
NOTE:
You must already be signed up with FollowMyHealth® Patient Portal in order to start a Telehealth Call with your provider.
We Now Offer ON DEMAND Virtual Visits:
This telehealth service that you to talk with a provider from SRMC Immediate Care at Firestone Farms using your FollowMyHealth® Patient Portal account.
On-Demand Virtual Visits are available to patients age 5 and older:
Monday - Friday      ?? a.m. - ?? p.m.
Saturday - Sunday  ?? a.m. - ?? p.m.
Not available on Major Holidays
to start an ON DEMAND Virtual Visit or to learn more.
This service connects you with a provider affiliated with SRMC Immediate Care and does not connect you with your normal provider.

How To Enroll

During your hospital or office visit, provide your email address to our staff at registration/check-in and choose one of the options below:

Option 1: Ask for a printed copy of your temporary login and one time password with a QR code. You can use the temporary credentials to login to the portal by Clicking Here or by using the QR code and temporary credentials to login from your mobile device.

Option 2: Request an email invitation with step-by-step instructions to complete the Portal enrollment process and establish your Username and password.

Option 3: Ask our staff to enroll you now using your chosen Username and password. You will then change your password later.

NOTE: If you have already provided your email address to our staff, you may also complete the Portal self-enrollment process by Clicking Here and then choosing the “Create Account” tab to set up your Portal account.

If You Have Not Given an Email Address to Our Staff

You can provide your email address in person to our staff during your next hospital or office visit -OR- you may complete a Portal Enrollment Form.

You can obtain a Portal Enrollment Form in one of the following ways:

  • Phone: Call SRMC’s Help Desk at 330-337-4960.
  • Email: Send your request to PortalEnrollment@salemregional.com.
  • In Person: Visit SRMC’s Medical Records department, open Monday - Friday from 6:30 a.m. - 5:30 p.m., and Saturday from 6:30 a.m. - 3 p.m.
  • Online: Download the enrollment form by Clicking Here.

View Frequently Asked Questions about the SRMC Patient Portal Here.

To protect the privacy and security of your health information: If SRMC does not have an email address on file that matches your enrollment request, you will NOT be able to enroll until that information is provided.

Do we have your email on file?

• If yes, please proceed to "Self Enrollment."
• If no, please follow the steps below.
To protect the privacy and security of your health information- If SRMC does not have an email address on file that matches your enrollment request, you will NOT be able to enroll until that information is provided.

Self Enrollment for SRMC Patient Portal & Online Bill Pay

To protect the privacy and security of your health information- If SRMC does not have an email address on file that matches your enrollment request, you will NOT be able to enroll until that information is provided.
Technical Issues:

If you experience a technical problem using the SRMC Patient Portal, please call SRMC's Help Desk at 330-337-4960 or email PortalEnrollment@salemregional.com

Accessible login for visually impaired

►Mobile App

Enjoy the convenience of accessing the Patient Portal and the Online Bill Pay feature on your smartphone or tablet by downloading the MEDITECH MHealth Mobile App.

SRMC Medical Group Practices

(Click the links below for more information about providers affiliated with Salem Regional Medical Center and the SRMC Medical Group.)