Questions about Coronavirus-19?

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Call Center: 1-833-427-5634
7 Days a Week, 9 a.m. - 8 p.m.
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Coronavirus (covid-19) Information Updated Mon-Fri at 2:00 p.m.

Acute Flu & Coronavirus Clinic:

SRMC's Clinic is for any area patients over the age of 15, who are experiencing mild to moderate flu or respiratory symptoms. These symptoms include:

  • Fever
  • Cough
  • Shortness of breath

Clinic Hours:

  • Monday - Friday, from 9:30 a.m. - 5:30 p.m.
  • No appointments are necessary
  • The Clinic will see as many patients as possible during operating hours.

Clinic Information Line:

For more information about the clinic, you can listen to a pre-recorded message specifically about this service at:

  • 330-332-7234

NOTE: COVID-19 testing is NOT available at this site for those who do NOT have symptoms:

  • Patients will be evaluated by an SRMC provider in a private exam room equipped with portable negative-air purifying machines. Based on the patient’s symptoms and severity, the provider will evaluate the patient to determine if any testing is necessary, including flu or COVID-19 testing.
  • We will not be providing COVID-19 testing at this site for those who do not have symptoms, and we will be conserving our tests for those presenting with symptoms of acute respiratory illness and those at greatest risk as defined per the CDC guidelines.

How The Clinic WOrks:

The Surgery Center building entrance is exclusively the single point of entry for the Clinic. (Shown as A-3 in the map above).

  1. Patients visiting the Clinic should enter through the Surgery Center entrance from East Pershing Street.
  2. Patients will be greeted by staff wearing appropriate protection and will be asked to remain in their cars until called.
  3. Patients will then be called individually to enter the building based on the order of their arrival.
  4. Patients will be provided a mask upon entry and will be escorted to the clinic by SRMC staff.

For patient and visitor safety, no visitors will be permitted in the Clinic. (An exception may be made if a support person is essential to a person’s care.)

(Clinic information as of 3/19/2020)

What Is SRMC’s Acute Flu & Coronavirus Clinic?

Salem Regional Medical Center’s Acute Flu & Coronavirus Clinic is for any area patients over the age of 15, who are experiencing mild to moderate flu or respiratory symptoms. These symptoms include:

  • Fever
  • Cough
  • Shortness of Breath

Where is the Clinic Located?

The Acute Flu & Coronavirus Clinic is accessible only through SRMC’s Surgery Center entrance. Patients visiting the Clinic should enter the Hospital campus from Pershing Street and then park in the outpatient surgery parking lot at the east end of the campus.

What are the Clinic Hours?

The Clinic is open Monday – Friday from 9:30 a.m. – 5:30 p.m.

Do I Need an Appointment?

No appointments are necessary to visit the Clinic.

How Does the Clinic Work?

SRMC is exclusively using its Surgery Center entrance as the single point of entry for patients seeking care at the Clinic so we can control movement and provide safeguards.

  1. Patients visiting the Clinic should enter through the Surgery Center entrance from East Pershing Street.
  2. Patients will be greeted by staff wearing appropriate protection and will be asked to remain in their cars until called.
  3. Patients will then be called individually to enter the building based on the order of their arrival.
  4. Patients will be provided a mask upon entry and will be escorted to the clinic by SRMC staff.

For patent and visitor safety, no visitors will be permitted. (An exception may be made if a support person is essential to a person’s care).

Patients will be evaluated by an SRMC provider in a private exam room equipped with portable negative-air purifying machines. Based on the patient’s symptoms and severity, the provider will evaluate the patient to determine if any testing is necessary, including flu or COVID-19 testing.

SRMC will not be providing COVID-19 testing at this site for those who do not have symptoms, and we will be conserving our tests for those presenting with symptoms of acute respiratory illness and those at greatest risk as defined per the CDC guidelines.

Will I Receive a Bill for My Clinic Visit?

Patients with insurance should bring their insurance card to their Clinic visit. As with any provider visit, your insurance will be billed for any medical services or testing needed during your Clinic visit. Uninsured or self-pay patients who meet the guidelines for financial assistance may be eligible for assistance with their bill.

Is There An Information Line I Can Call Specific To The Clinic?

There is an information line that includes a pre-recorded message with information specific to the Clinic. The information line can be reached by calling 330-332-7234.  The line is for general questions about the Clinic only.  The public is encouraged to call 911 for medical emergencies.

Where Can I Find Information About the Coronavirus?

For information or questions about the Coronavirus, you can call the Ohio Department of Health’s Call Center at 1-833-427-5634. The Call Center is staffed from 9 a.m. - 8 p.m. seven days a week.

You can also find information on the Centers for Disease Control and Prevention’s website, www.cdc.gov, including information on what to do if you think you are sick; and on the Ohio Department of Health’s website at coronavirus.ohio.gov.

Information current as of March 19, 2020

Visitation Suspended

Visitors will not be permitted to enter the building as a precaution against the spread of the coronavirus (COVID-19).

  • Exceptions will be considered for special circumstances, such as end of life situations or those who are essential to the well-being and care of patients, i.e. those with significant physical or mental disabilities.
  • Patients with scheduled appointments will still be permitted in the hospital. All people entering the building will be screened for respiratory illness symptoms and travel or exposure history upon entry.

Access to Medical Records or Patient Accounting

People who need access to their medical records or reach patient accounting can enter through the main lobby and will be taken to a restricted area, accessible from 7:30 a.m. – 5:30 p.m., Monday-Friday. During the weekends, limited access to medical records will also be available through the same entrance. All people entering the building will be screened for respiratory illness symptoms and travel or exposure history upon entry.

Limiting the spread of Covid-19

SRMC has taken dramatic steps to limit the spread of COVID-19, including opening an Acute Flu and Coronavirus Clinic, establishing an information line for the Clinic at 330-332-7234 and discontinued elective surgeries.

Information updated as of 3/20/2020

No Elective Surgeries

To preserve personal protective equipment for future patient care needs, there will be no elective surgeries performed at the hospital beginning on Wednesday, March 18. Patients will be contacted by their respective physician regarding the future status of their elective procedure.

Access to Medical Records or Patient Accounting

People who need access to their medical records or reach patient accounting can enter through the main lobby and will be taken to a restricted area, accessible from 7:30 a.m. – 5:30 p.m., Monday-Friday. During the weekends, limited access to medical records will also be available through the same entrance. All people entering the building will be screened for respiratory illness symptoms and travel or exposure history upon entry.

Volunteers

To help minimize the risk of exposure to the COVID-19 virus, SRMC has temporarily suspended its volunteer program until further notice.

New Acute Flu & Coronavirus Clinic

Patients experiencing flu or respiratory symptoms, including fever, cough or shortness of breath may be seen at a special clinic beginning Wednesday, March 18. Click on the Acute Flu & Coronavirus Clinic Tab for more information.

Personal Protective Equipment (PPE) Donation Requests:

Salem Regional Medical Center is accepting donations from the community, including the following unused items:

  • Disposable gowns and gloves
  • N95 or N100 respirator face masks
  • Powered Air Purifying Respirators (PAPR)
  • Disposable surgical face masks
  • Face-shields/goggles
  • Disposable head coverings
  • Surgical coveralls/scrubs
  • Surgical booties/shoe-covers
  • Alcohol wipes and 70% alcohol liquid
  • Hand sanitizer
  • UVC disinfection lights/boxes

SRMC will have a community drop-off box right inside the front doors of the Main Lobby for PPE items:

For more information about making a PPE donation, please contact Amy Reed, SRMC’s Director of Development, at 330-337-2883.

Be A Hero... Help Our Heroes:

We have had many people ask how they can help support SRMC’s preparedness efforts to fight this virus. You can be “our hero” and make a tremendous difference by providing homemade personal protective equipment that our dedicated caregivers can wear, wash and reuse while they serve the people of our communities.

Please Share Your Photo:

Email a photo of you/your group being “our heroes” and sewing PPE. Send photo for SRMC’s Facebook page to: Info@salemregional.com.

-Current Need For Surgical Caps-

SRMC Asks for Medical Supplies

March 23, 2020

With a surge in COVID-19 cases anticipated in the coming days and weeks, front line medical teams and hospitals are working to prepare. However, the COVID-19 pandemic has caused international shortages of critical personal protective equipment called PPE, which health care workers need to do their jobs and stay safe.

Salem Regional Medical Center is accepting donations from the community, including the following unused items:

  • Disposable gowns and gloves
  • N95 or N100 respirator face masks
  • Powered Air Purifying Respirators (PAPR)
  • Disposable surgical face masks
  • Face-shields/goggles
  • Disposable head coverings
  • Surgical coveralls/scrubs
  • Surgical booties/shoe-covers
  • Alcohol wipes and 70% alcohol liquid
  • Hand sanitizer
  • UVC disinfection lights/boxes
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SRMC Suspends Visitation

March 19, 2020

Salem Regional Medical Center is suspending patient visitation indefinitely beginning Friday, March 20. Visitors will not be permitted to enter the building as a precaution against the spread of the coronavirus (COVID-19).

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SRMC Opens Acute Flu & Coronavirus Clinic

March 18, 2020

SRMC opened an Acute Flu & Coronavirus Clinic to help screen patients over the age of 15, who are experiencing mild to moderate flu or respiratory symptoms.

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If You Are Seeking Care for Coronavirus

March 13, 2020

As the number of confirmed Coronavirus-19 (COVID-19) cases in our state continues to grow, it’s important to understand the next steps you and your significant others should take if you begin experiencing symptoms or are seeking care for COVID-19. Please note, the following information is consistent with the Centers for Disease Control & Prevention (CDC) guidelines.

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Stop The Spread of Respiratory Illness

March 12, 2020

Here are some useful resources to help prevent the spread of respiratory illnesses like the Coronavirus (COVID-19).

  • Watch this video from the U.S. Department of Health and Human Services. Video Link
  • Click the button below for an info-graphic from the Ohio Department of Health.
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