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Visitor Information


Visitors will not be permitted to enter the building as a precaution against the spread of the coronavirus (COVID-19). Exceptions will be considered for special circumstances, such as end of life situations or those who are essential to the well-being and care of patients, i.e. those with significant physical or mental disabilities.

Patients with scheduled appointments will still be permitted in the hospital. All people entering the building will be screened for respiratory illness symptoms and travel or exposure history upon entry.

We understand that visits and support from family and friends are an important part of the healing process for our patients. Helpful information for our patients’ visitors and loved ones includes:

►Sending Mail, Flowers and Balloons*

*Due to visitor restrictions as a precaution against the spread of the coronavirus, this service is not available at this time.

  • Mail, flowers and balloons are delivered daily to inpatients. Family and friends should address deliveries to:

Patient's First and Last Name
Room Number (if known)
Salem Regional Medical Center
1995 East State Street
Salem, Ohio 44460

  • Mail received after a patient’s discharge will be forwarded to the patient’s home address.
  • Due to allergic reactions that may be caused by latex balloons and products, only mylar balloons will be accepted for delivery to the hospital.
  • Flowers and other gift items may be purchased at the Look Nook Gift Shop, located on SRMC's ground floor concourse.

►Wireless Internet Access

  • Salem Regional Medical Center provides free, wireless internet access in most patient rooms and areas throughout the hospital.
  • The internet can be accessed with a properly configured wireless device by going to the device’s Wi-Fi settings page and clicking on “SalemGuest.” Please note that gaming sites and streaming media are blocked on “SalemGuest.”


A non-denominational Chapel, located on the hospital’s ground floor, is open 24-hours-a-day, seven-days-a-week and offers a private setting for patients and visitors.

►Cafeteria and Dining

Learn more about dining options at Salem Regional Medical Center.

How to Call a Patient
  • To reach an inpatient room, please call 330-332-7800. You will be prompted to enter the patient's four digit room number or press "#" for assistance. To reach a patient in the Skilled Nursing Facility, call the number above, then you will be prompted to enter “0” before the patient's three digit room number.
  • If you do not know the patient's room number, please call 330-332-7194 for assistance.

Salem Regional Medical Center (SRMC) is using virtual technology to help connect patients and their families during a hospital stay. The hospital recently  launched a new “Virtual Visitor” patient video chat service that uses iPads to give patients the ability to hold video conference calls with their loved ones.

Each iPad is thoroughly cleaned and sanitized between uses. Nursing staff can help assist patients in making the video calls if necessary; however, they do not need to be present during the call. In order to provide this opportunity to the maximum number of patients, individual patient calls will be limited to 30 minutes.

Anyone wishing to connect with a loved one using the Virtual Visitor video chat can make arrangements in advance by calling into the nurses’ station located on the patient’s floor.  Following are the phone numbers for the patient floors: Tower 1 (330-332-7105), Tower 2 (330-332-7714) and Tower 3 (330-332-7369).

For visitors to connect with patients through a Virtual Visitor video chat, they will need:

  • A smartphone, a tablet or a computer with a web camera. 
  • Ability to download Google Duo, a free, secure application to launch the video chat.
  • The patient will then need to call the family member/loved one directly from the special SRMC iPad.