Contact Ohio Department of Health's Call Center: 1-833-427-5634 7 Days a Week, 9 a.m. - 8 p.m.
For help finding information, call 330-332-1551 or use the search bar below.
Visitor Information (As of 10/17/2021)
Visitation Revised
Effective 10/17/2021
Help prevent the spread of
COVID-19
►PATIENT VISITATION - as of 10/17/21
In order to provide compassion to both our patients and their loved ones, we will resume partial inpatient visitation, as listed below. All visitors will continue to be screened upon entry and wear a nose/mouth covering.
-Inpatient Units: (COVID, Non-COVID, and ICU)
Visiting Hours: 7 a.m. - 7 p.m.
Visitor Limit: One person at a time
Age: No visitors under 18
PPE: Visitors must wear PPE when visiting a patient in isolation
Overnight Visitation: - Non-COVID Patients: No more than one person - COVID Patients: Overnight stays are discouraged (exceptions may be given by Nursing based on patient's circumstances)
-Outpatient Services and Emergency Department: Patients arriving at SRMC for outpatient testing or procedures (including those seeking care in the Emergency Department) may have one support person with them while they are in the facility.
►ACCESS TO MEDICAL RECORDS OR PATIENT ACCOUNTING?
People who need access to their medical records or reach patient accounting can enter through the Parking Deck, Walkway or Emergency Department and will be taken to a restricted area, accessible from 7:30 a.m. –5:30 p.m., Monday-Friday. During the weekends, limited access to medical records will also be available. All people entering the building will be screened for respiratory illness symptoms and travel or exposure history upon entry.
PATIENT VISITATION - as of 8/18/2021
In light of the increasing number of positive COVID-19 cases across the region, Salem Regional Medical Center (SRMC) is suspending inpatient visitation beginning at 7:00 a.m. on Wednesday, August 18, 2021.
-Inpatient Units: Visitors will not be permitted on the inpatient units as a precaution to lower the risk of transmitting COVID-19 due to rising numbers of community spread. A visitation exception will be considered for special circumstances, such as end of life situations or those who are essential to the well-being and care of patients, i.e. those with significant physical or mental disabilities.
-Outpatient Services and Emergency Department: Patients arriving at SRMC for outpatient testing or procedures (including those seeking care in the Emergency Department) may have one support person with them while they are in the facility.
►Inpatient Visitation has resumed as follows:
For Non-Covid-19 Patients: Normal visitation is in place. For the patient’s comfort and safety, we recommend limiting visitors to 2 healthy persons at a time, including for overnight stays.
For Covid-19 Patients: Visitation is permitted on a case by case basis, with Nursing’s approval. No more than 2 healthy visitors will be permitted in the patient’s room at a time.
Visiting Hours are limited for Covid-19 patients to:
7 a.m. – 11 a.m. and 4 p.m. – 8 p.m. (Unless there are extenuating circumstances)
No overnight visitors or visitors under 18
All visitors should wear PPE at all times when in the patient’s room.
►ACCESS TO MEDICAL RECORDS OR PATIENT ACCOUNTING?
People who need access to their medical records or reach patient accounting can enter through the Parking Deck, Walkway or Emergency Department and will be taken to a restricted area, accessible from 7:30 a.m. –5:30 p.m., Monday-Friday. During the weekends, limited access to medical records will also be available. All people entering the building will be screened for respiratory illness symptoms and travel or exposure history upon entry.
►HOW SRMC IS KEEPING PATIENTS SAFE
Universal Health Screening: Patients and staff undergo a health screening upon arrival which includes a thermal body temperature and screening questions to determine potential exposure to COVID-19.
Face Coverings: SRMC requires all patients and staff to wear a face covering or mask while they are in the facility. SRMC will provide a face covering for those who do not have one.
Frequent Sanitization: All patient care areas, waiting areas and high-touch surfaces are frequently sanitized and disinfected to help ensure a safe environment for our patients and staff. SRMC’s facility teams are putting in extra time, work and important measures to maximize cleanliness and minimize the risk of exposure to any illness.
Social Distancing: Waiting areas and public spaces have been reconfigured to promote social distancing.
Designated Entrances: All patients are to enter through 3, designated entrances: the Emergency Department, Parking Deck Garage or Bridge Walkway. These entrances are open as follows:
For More Information about COVID-19, click here to access the most recent info from the CDC website.
Required Face Coverings:
Hospitals in Northeast Central Ohio (NECO Region) have carefully evaluated revised guidance from the Centers for Disease Control (CDC), the State of Ohio, and other sources such as, Association for Professionals in Infection Control and Epidemiology (APIC) and have determined hospital staff and visitors will continue to wear masks in the healthcare setting, regardless of vaccination status.
It is well recognized that in the healthcare setting, extra precautions are necessary to protect our vulnerable patient populations. This means that staff, patients, and visitors should continue to wear masks as recommended, in all healthcare facilities. NECO hospitals rely on the partnership of our visitors to help ensure the safety of our patients, this includes wearing a mask, not visiting if you are sick or have a temperature, hand-washing and following hospital visitation guidelines. Mask wearing and patient visitor guidelines will continue to be monitored and enforced at area hospitals.
New information presented by credible sources, such as the CDC, will continue to be evaluated and changes to these polices will be made, when appropriate. Our greatest concern is for the health and safety of our patients.
►Sending Mail, Flowers and Balloons*
*Due to visitor restrictions as a precaution against the spread of the coronavirus, this service is not available at this time.
Mail, flowers and balloons are delivered daily to inpatients. Family and friends should address deliveries to:
Patient's First and Last Name Room Number (if known) Salem Regional Medical Center 1995 East State Street Salem, Ohio 44460
Mail received after a patient’s discharge will be forwarded to the patient’s home address.
Due to allergic reactions that may be caused by latex balloons and products, only mylar balloons will be accepted for delivery to the hospital.
Flowers and other gift items may be purchased at the Look Nook Gift Shop, located on SRMC's ground floor concourse.
How to Call a Patient
To reach an inpatient room, please call 330-332-7800. You will be prompted to enter the patient's four digit room number or press "#" for assistance.
If you do not know the patient's room number, please call 330-332-7194 for assistance.
VIRTUAL VISITOR
Salem Regional Medical Center (SRMC) is using virtual technology to help connect patients and their families during a hospital stay. The hospital recently launched a new “Virtual Visitor” patient video chat service that uses iPads to give patients the ability to hold video conference calls with their loved ones.
Each iPad is thoroughly cleaned and sanitized between uses. Nursing staff can help assist patients in making the video calls if necessary; however, they do not need to be present during the call. In order to provide this opportunity to the maximum number of patients, individual patient calls will be limited to 30 minutes.
Anyone wishing to connect with a loved one using the Virtual Visitor video chat can make arrangements in advance by calling into the nurses’ station located on the patient’s floor. Following are the phone numbers for the patient floors: Tower 1 (330-332-7105), Tower 2 (330-332-7714) and Tower 3 (330-332-7369).
For visitors to connect with patients through a Virtual Visitor video chat, they will need:
A smartphone, a tablet or a computer with a web camera.
Ability to download Google Duo, a free, secure application to launch the video chat.
The patient will then need to call the family member/loved one directly from the special SRMC iPad.
Salem Regional Medical Center provides free, wireless internet access in most patient rooms and areas throughout the hospital.
The internet can be accessed with a properly configured wireless device by going to the device’s Wi-Fi settings page and clicking on “SalemGuest.” Please note that gaming sites and streaming media are blocked on “SalemGuest.”
►Chapel
A non-denominational Chapel, located on the hospital’s ground floor, is open 24-hours-a-day, seven-days-a-week and offers a private setting for patients and visitors.
►CAFETERIA & DINING
Learn more about dining options at Salem Regional Medical Center.
