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Questions about Coronavirus-19?

Contact Ohio Department of Health's
Call Center: 1-833-427-5634
7 Days a Week, 9 a.m. - 8 p.m.
For help finding information, call 330-332-1551 or use the search bar below.

Visitor Information

Visitation Revised

Effective 10/17/2021
Help prevent the spread of
COVID-19

►PATIENT VISITATION

All visitors entering the facility must wear a nose/mouth covering upon entry. For the comfort and safety of our patients and guests, we recommend limiting visitors to two persons at one time.

Family and friends are encouraged to visit between 10 a.m. – 8 p.m., unless a patient’s physician recommends no visitors or the patient prefers no visitors. Children under the age of 14 years are permitted to visit patients in the hospital only when they are accompanied by an adult. All visitors are asked to refrain from  visiting if they are ill.

Please note that visitors are asked to abide by hospital guidelines while visiting our patients. Food and beverages should not be brought in for patients by visitors. To help protect the safety of our patients, hand washing should be completed by all visitors upon entering and exiting a patient’s room. Hand sanitizer dispensers are conveniently located throughout the hospital for your use. Compliance with isolation safety measures is also requested.

Visiting hours are subject to change based on operational needs.

►PATIENT VISITATION -  as of 10/17/21

In order to provide compassion to both our patients and their loved ones, we will resume partial inpatient visitation, as listed below. All visitors will continue to be screened upon entry and wear a nose/mouth covering.

-Inpatient Units: (COVID, Non-COVID, and ICU)

  • Visiting Hours: 7 a.m. - 7 p.m.
  • Visitor Limit: One person at a time
  • Age: No visitors under 18
  • PPE: Visitors must wear PPE when visiting a patient in isolation
  • Overnight Visitation:
    - Non-COVID Patients: No more than one person
    - COVID Patients: Overnight stays are discouraged (exceptions may be given by Nursing based on patient's circumstances)

-Outpatient Services and Emergency Department: Patients arriving at SRMC for outpatient testing or procedures (including those seeking care in the Emergency Department) may have one support person with them while they are in the facility.

►HOW SRMC IS KEEPING PATIENTS SAFE

Universal Health Screening: Patients and staff undergo a health screening upon arrival which includes a thermal body temperature and screening questions to determine potential exposure to COVID-19.

Face Coverings: SRMC requires all patients and staff to wear a face covering or mask while they are in the facility. SRMC will provide a face covering for those who do not have one.

Frequent Sanitization: All patient care areas, waiting areas and high-touch surfaces are frequently sanitized and disinfected to help ensure a safe environment for our patients and staff. SRMC’s facility teams are putting in extra time, work and important measures to maximize cleanliness and minimize the risk of exposure to any illness.

Social Distancing: Waiting areas and public spaces have been reconfigured to promote social distancing.

For More Information about COVID-19, click here to access the most recent info from the CDC website.

►PUBLIC BUILDING ENTRANCES

All public entrances are open to use as follows:

  • Emergency Department: Open 24/7
  • Main Lobby: Weekdays 5:30 a.m. - 8 p.m.,
    Weekends 6 a.m. - 8 p.m.
  • Parking Deck Garage: Weekdays 5:30 a.m. - 8 p.m.,
    Weekends 6 a.m. - 8 p.m.
  • Bridge Walkway: Weekdays 5:30 a.m. - 8 p.m.,
    Weekends 6 a.m. - 8 p.m.
  • Surgery Center: Weekdays 5:30 a.m. - 8 p.m.
  • Business Office: Weekdays 7:30 a.m. - 5:30 p.m.
Required Face Coverings:

Hospitals in Northeast Central Ohio (NECO Region) have carefully evaluated revised guidance from the Centers for Disease Control (CDC), the State of Ohio, and other sources such as, Association for Professionals in Infection Control and Epidemiology (APIC) and have determined hospital staff and visitors will continue to wear masks in the healthcare setting, regardless of vaccination status. 

It is well recognized that in the healthcare setting, extra precautions are necessary to protect our vulnerable patient populations. This means that staff, patients, and visitors should continue to wear masks as recommended, in all healthcare facilities. NECO hospitals rely on the partnership of our visitors to help ensure the safety of our patients, this includes wearing a mask, not visiting if you are sick or have a temperature, hand-washing and following hospital visitation guidelines. Mask wearing and patient visitor guidelines will continue to be monitored and enforced at area hospitals.

New information presented by credible sources, such as the CDC, will continue to be evaluated and changes to these polices will be made, when appropriate. Our greatest concern is for the health and safety of our patients.

►Sending Mail, Flowers and Balloons*

*Due to visitor restrictions as a precaution against the spread of the coronavirus, this service is not available at this time.

  • Mail, flowers and balloons are delivered daily to inpatients. Family and friends should address deliveries to:

Patient's First and Last Name
Room Number (if known)
Salem Regional Medical Center
1995 East State Street
Salem, Ohio 44460

  • Mail received after a patient’s discharge will be forwarded to the patient’s home address.
  • Due to allergic reactions that may be caused by latex balloons and products, only mylar balloons will be accepted for delivery to the hospital.
  • Flowers and other gift items may be purchased at the Look Nook Gift Shop, located on SRMC's ground floor concourse.
How to Call a Patient
  • To reach an inpatient room, please call 330-332-7800. You will be prompted to enter the patient's four digit room number or press "#" for assistance.
  • If you do not know the patient's room number, please call 330-332-7194 for assistance.
VIRTUAL VISITOR

Salem Regional Medical Center (SRMC) is using virtual technology to help connect patients and their families during a hospital stay. The hospital recently  launched a new “Virtual Visitor” patient video chat service that uses iPads to give patients the ability to hold video conference calls with their loved ones.

Each iPad is thoroughly cleaned and sanitized between uses. Nursing staff can help assist patients in making the video calls if necessary; however, they do not need to be present during the call. In order to provide this opportunity to the maximum number of patients, individual patient calls will be limited to 30 minutes.

Anyone wishing to connect with a loved one using the Virtual Visitor video chat can make arrangements in advance by calling into the nurses’ station located on the patient’s floor.  Following are the phone numbers for the patient floors: Tower 1 (330-332-7105), Tower 2 (330-332-7714) and Tower 3 (330-332-7369).

For visitors to connect with patients through a Virtual Visitor video chat, they will need:

  • A smartphone, a tablet or a computer with a web camera. 
  • Ability to download Google Duo, a free, secure application to launch the video chat.
  • The patient will then need to call the family member/loved one directly from the special SRMC iPad.
►WIRELESS INTERNET ACCESS
  • Salem Regional Medical Center provides free, wireless internet access in most patient rooms and areas throughout the hospital.
  • The internet can be accessed with a properly configured wireless device by going to the device’s Wi-Fi settings page and clicking on “SalemGuest.” Please note that gaming sites and streaming media are blocked on “SalemGuest.”

►Chapel

A non-denominational Chapel, located on the hospital’s ground floor, is open 24-hours-a-day, seven-days-a-week and offers a private setting for patients and visitors.

►CAFETERIA & DINING

Learn more about dining options at Salem Regional Medical Center.