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Questions about Coronavirus-19?

Contact Ohio Department of Health's
Call Center: 1-833-427-5634
7 Days a Week, 9 a.m. - 8 p.m.
For help finding information, call 330-332-1551 or use the search bar below.

About Your Hospital Stay

As a patient at Salem Regional Medical Center, we encourage you to read our Patient Information Guide, which is designed to help you understand what to expect during your hospital stay. Below are some additional resources that may be helpful to you or your support person.

Click on any of the underlined links to download documents.

►Your Role in Your Safety

Our staff works together to make health care safety a priority. You, as a patient, can also play an important role in this process by becoming an active, involved and informed member of your health care team.

For guidelines on how you can take an active role in your care, download the following brochures:

Speak UpTM: Help Prevent Errors in Your Care (English version)
Speak UpTM: Help Prevent Errors in Your Care (Spanish version)

For surgery patients:

Speak UpTM: Help Avoid Mistakes in Your Surgery (English version)
Speak UpTM: Help Avoid Mistakes in Your Surgery (Spanish version)

►Protecting Your Privacy

Salem Regional Medical Center is committed to protecting your confidential health information. Our Notice of Privacy Practices explains how we will safeguard your privacy.

While you are here, your family, friends or other members of the public may request your room number and general medical condition, if you gave permission for the release of this information at the time of your admission. Please note that this information can be obtained by calling our Patient Information Desk at 330-332-7194, or by inquiring in person in the Main Lobby. To protect your privacy, specific details about your illness or treatment will not be provided.

If you prefer that this information not be released, you must indicate this at the time of your admission.

►Preparing to Go Home

During your hospital stay, your doctor(s) and nurses will try to answer your questions and talk to you about any concerns you may have throughout your hospital visit.

Before you leave Salem Regional Medical Center, please read the "Be Prepared to Go Home Checklist" in your patient folder, to prepare you and your family members for your care transition after you are discharged from the hospital.

►Advance Directives

Advance Directives are legal documents that provide instructions about your health care wishes, in case you are unable to speak for yourself. Ohio State Law recognizes Living Wills and Health Care Powers of Attorney as Advance Directives.

Salem Regional Medical Center respects the right of each individual patient to make decisions concerning his or her medical care, including the right to prepare Advance Directives. If you have questions regarding Advance Directives or would like assistance in preparing your Advance Directives, call the hospital's Case Management Department at 330-332-7267 or Pastoral Care at 330-332-7574.

Download and complete the Ohio Advance Directive Forms packet that includes the Health Care Power of Attorney, Living Will, Donor Registry enrollment and instructions.

Questions or Concerns

During your stay, if you or your family members have comments or concerns regarding any of our services, please request to see the Unit Director for your patient floor or ask to speak with one of our Patient Advocates by calling 330-332-7214.

If you have concerns that cannot be resolved through our hospital staff, you may contact the following:

• Ohio Department of Health Complaint Unit
Phone: 1-800-342-0553

• The Joint Commission's Office of Quality Monitoring
Phone: 1-800-994-6610

Reporting a Patient Safety Concern: Concerns related to patient safety must be submitted in writing to The Joint Commission(TJC) using one of the following methods:

  • At, using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website.
  • By fax to 630-792-5636.
  • By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.

Reports of patient safety events to TJC must include the health care organization’s name, street address, city and state. In the course of evaluating a report, TJC may share the information with the organization that is the subject of the report.

Patient safety event reports may be submitted anonymously and confidentially. However, those who provide their name and contact information enable TJC to contact them for more information, if necessary, and to confirm how the report is handled.